Agents in production · 4.1M tasks completed last quarter · 99.2% tool-call success · SOC 2 Type II · EU AI Act ready · runs in your VPC, on-prem, or air-gapped
Agentic AI for real operations

Chatbots answer.
Our agents finish the job.

gothink.ai builds AI agents that break down a goal, pick the right tools, act inside your systems, and hand back a receipt for every step. Not a demo — a coworker with an audit trail.

Scope your first agent Explore the platform
Multi-agent orchestration Tool & API use Durable memory Guardrails Evals Full trace observability
run_8f21c · claims-triage-agent RUNNING
12 steps4 tools1 human check8.4s$0.031
How an agent works here

Every run follows the same loop — so every run can be inspected.

An agent isn't a prompt. It's a controlled cycle of deciding, doing, and checking. We instrument each turn of that cycle, which is what makes the difference between a clever demo and something you can put in front of a regulator.

01 · Understand

Read the goal

Parse the request, pull context from memory and your systems, and state what "done" means before acting.

02 · Plan

Break it down

Decompose into steps, choose which specialist agents and tools each step needs, and estimate cost.

03 · Act

Use real tools

Call APIs, query databases, move files, fill forms, write records — inside your permissions, never outside them.

04 · Check

Verify the work

Test the result against the goal. If it fails, replan and retry. If it's risky, stop and ask a person.

05 · Report

Show the receipt

Return the outcome with a step-by-step trace: what it saw, why it chose, what it changed.

The platform

Eight parts. One agent stack.

Take the whole platform or the pieces you're missing. Everything speaks open standards — MCP for tools, OpenTelemetry for traces, your model of choice underneath.

Orchestration

Thinkflow

Route work across specialist agents with a supervisor that handles retries, parallel branches, and handoffs to people.

Multi-agentDurable runs
Reasoning

Planner Core

Model-agnostic planning and reflection. Swap frontier, open-weight, or fine-tuned models per step without a rewrite.

Model agnosticReplan on fail
Tool use

Toolbridge

Connect SAP, Salesforce, ServiceNow, your data warehouse, or any internal API. Scoped credentials, per-tool permissions.

MCP native200+ connectors
Memory

Memory Graph

Agents remember accounts, decisions, and precedent across runs — entity-linked, versioned, and forgettable on request.

Long-horizonRight to erasure
Safety

Guardrail

Policy at the action layer, not just the prompt. Block unsafe tool calls, redact PII, force approval above thresholds.

Human-in-loopPII redaction
Evaluation

Evalbench

Turn real transcripts into regression suites. Catch quality drops before release, not from a customer complaint.

Golden setsCI gates
Observability

Observatory

Every step, token, tool call and dollar — traced and searchable. Replay any run exactly as it happened.

OpenTelemetryCost per task
Runtime

Anywhere Runtime

Same agents in our cloud, your VPC, your data centre, or fully air-gapped. No data leaves your boundary.

VPC / On-premAir-gapped
Where agents earn their keep

Real problems, measured in hours saved and errors avoided.

We start with one workflow that hurts, ship it in six weeks, and only scale what the numbers justify.

Banking & financial services

Agents assemble KYC files, chase missing documents, draft credit memos from filings, and flag AML anomalies with the evidence attached.

KYCCredit opsAML

Insurance

First-notice-of-loss intake, policy checks, damage evidence review, and settlement recommendations — with a person signing anything above your limit.

Claims triageUnderwriting

Healthcare & life sciences

Prior-authorisation packets, coding support, and trial document drafting. Runs on-prem so PHI never crosses your firewall.

Prior authHIPAA

Manufacturing & supply chain

Agents watch for delays, re-plan sourcing, negotiate lead times over email, and update the ERP when a plan changes.

ERP writebackSourcing

Customer operations

Beyond deflection: agents actually issue the refund, rebook the order, and update the ticket — then explain what they did.

ResolutionTier-1 + 2

Legal & compliance

Contract review against your playbook, obligation extraction, and regulatory change monitoring with citations to source text.

Playbook reviewReg watch

Public sector

Case file assembly, benefit eligibility checks, and multilingual citizen correspondence — auditable end to end.

CaseworkAudit trail

Telecom & utilities

Network ticket triage, field dispatch planning, and outage comms drafted and sent within your approval rules.

TriageDispatch

Software engineering

Agents reproduce bugs, open fixes, keep dependencies current, and write the migration nobody wants to write.

MaintenanceMigrations
Deployment

Your data stays inside your boundary.

Run gothink.ai in our cloud, in your VPC, in your own data centre, or fully disconnected. Bring your own models and your own keys. We're a control plane, not a data lake — and nothing you send us trains anything.

AWS · Azure · GCPKubernetesOn-premAir-gappedBYO modelBYO keys
6 weeksFirst agent in production
99.2%Tool-call success rate
100%Runs fully traced
0Customer data used for training
Insights

What we're learning in production

Engineering · Jul 2, 2026

Why most agent pilots die at step four

The failure is rarely reasoning. It's tool permissions, stale context, and no way to replay what went wrong.

 Research · Jun 18, 2026

Evals from transcripts, not vibes

How we turn a month of real runs into a regression suite that blocks a bad release in CI.

 Field notes · May 29, 2026

Claims triage: six weeks, 41% faster

What we shipped, what we cut, and where we deliberately kept a human in the loop.
Start here

Bring us the workflow you'd never trust to a chatbot.

Thirty minutes. We'll map one process end to end, tell you honestly whether an agent should touch it, and show you what the first six weeks look like.

Book a working session Watch an agent run